Training & Coaching
for blue-light services
Great leaders and Teams don't emerge by accident. They are trained and coached .
Unbearable workplace pressure and stress for 99.9% of people.
Just an ordinary day for you.
Anybody involved in leadership in a blue-light service knows the meaning of pressure and stress. It's the nature of the job. It comes with the territory. Most people would buckle under the challenges you face every day. You need to be able to deal with them as rapidly as they appear. Here are some examples of how I can help.
Become a better leader
Exceptional leadership requires great self-leaders. So you'll learn how to improve how you lead yourself first before adding leadership skills to your toolbox.
While coaching always works for improving performance, and the stick+carrot doesn't, the secret lies in better accountability. Which needs better difficult conversations.
No secret here. Confidence is an inside job. And external influences play their part. Clearer expectations, enabling growth in skills and providing autonomy also key.
Sustain a heavy workload
Resilience is not about bouncing back. It's about growing stronger. It's a team sport with some key personal behaviours and beliefs. Equip them with those skills.
Understand your impact
Awareness of what actually happens as a result of what you say and do is critical. The confidence to ask and listen from the heart. Feedback is the breakfast of champions.
Look after staff
Teams are made up of people. People are all different. One approach only suits one. If people are an asset, care for them like one. Whether you can see them, or not.
I help people working in blue-light services to thrive, not just survive.
You may know me as the author of 'The Resilience Toolkit: Powerful ways to thrive in blue-light services'.
You may have seen me speaking at a conference on resilience or stress.
Or you may have joined one of my webinars or workshops, designed specifically for leaders and their teams in blue-light services.
More than 2000 people have benefitted from my help to date.
I would love to help you and your team as well.
How we work together
Here's the typical process:
Initial discussions so you know you're going to get what you need for your specific challenges and context.
We co-create a solution: you can be involved as much or as little as you want and need to be. I deliver it, in person or online.
We check that you've got the results that you wanted, and decide any next steps.
I do things differently
Every team is unique. Because teams are made up of people. Who are, themselves, unique. So why would you want a generic 1-size solution that doesn't fit anyone? Every session I provide will be tailored to line up with your specific challenges. After a decade of delivery, I've probably got some ideas you'll find useful.
This short (2:13) video introduces one of the models I use...
Programme Director, NHS SCWCSU