Handling Change

Taking the anxiety out of change at work.

Faced with any major change at work, most people feel anxious in some way. Whether that’s about their role – what they’ll be asked to do and whether they’ve got the necessary skills, or about the security of their position, or just their ability to handle the changes; all change contains complex and intertwined elements of uncertainty, ambiguity, and often feels very personal.  

The question is, if we can see it coming, how do you handle change in the workplace? What can we do to prepare for it, and work through it, without buckling under the weight?

This series of 3 interactive sessions will help you to understand what makes change difficult, and provide useful tools to build your resilience in anticipation, as well as coping during change events. At the same time, you’ll be building a supportive network for when change does occur.

What’s the challenge with change?

In the first session we will explore the challenges of change and change models, exploring the problems of the ‘standard’ models such as Kubler-Ross and introducing a more helpful one - the ‘Transitions’ model from William Bridges. 

A case-study example will be used to apply and explore the material, so that participants leave with a better understanding of what they find challenging about change, together with some things to start thinking about before the second session.

The COAT model for handling change.

After the introductory session, we will explore the COAT model for handling change: 

  • Clarity - of purpose and goals; 
  • Outcomes – having an active rather than a reactive approach ; 
  • Adaptability – building resilience and flexibility; 
  • Thinking – shifting mindset & attitude to change. 

The second session will open by hearing about participants reflections on applying the material from the initial session before introducing the model and considering the first two elements: Clarity and Outcomes. We will regularly return to the case study in small groups to consider how the material connects with your ‘world’.

Each element will be explored and participants contribute to building a map (using mural) of thoughts and ideas.

Adaptability & Thinking

The third session will open by hearing about participants reflections on applying the material from the second session before shifting focus to the remaining two elements of the COAT model (Adaptability and Thinking), with an emphasis on how to build and maintain our resilience, and reduce stress in the moment.

Training that teaches you and your team techniques that are:

  • Simple: No blinding with science or theory here -just straightforward stuff that works, 
  • Memorable: With acronyms that make sense, things become easier to remember,
  • Useable: The aim is that you can implement what you learn within a day of learning it. 

Why me?

Jonathan is renowned for building the resilience and performance of teams & their leaders, facilitating learning through interactive & engaging workshops tailored in-the-moment to best serve the objectives of participants. He has run Making Teams Work since 2010 delivering training, coaching, and facilitation building on experiences from corporate life that included 14 years at Hewlett Packard leading a virtual team spread across the globe. 

He now specialises in working with critical and blue-light services, and has worked with a variety of organisations in the public and private sectors including: 19 of the UK's police forces, The College of Policing, Intel, EasyJet, EE, O2, Lloyds Banking Group, Standard Life and the University of Bristol where he’s a visiting fellow, facilitator and lecturer. His first (serious) book: "The Resilience Toolkit: Powerful ways to thrive in blue-light services" was published in February 2019 and has sold over 1000 copies.

Training packages


Face-to-Face Workshop

This course is available as a 1 day face-to-face workshop for up to 16 participants. While every workshop is tailored to your specific requirements, we include content, techniques, and exercises designed to maximise learning and cover challenges that the participants bring on the day.

All participants are provided with a dedicated workbook and given access to a private online learning environment providing: supporting material, recommended reading lists, and on-line chat. Workshops are followed with weekly 'office hours' via the chat function and an on-line Q&A session around 4 weeks after the face-to-face event. Fees are from £1800 - £2400 + VAT & expenses.

Get in touch below to discuss the course in more detail.

Online Webinar

This course is available as 3 90-minute online sessions for 25 to 50 participants, spaced at least 1 week apart. While every workshop is tailored to your specific requirements, we use online tools such as Poll Everywhere and Mural to include content, techniques, and exercises which are designed to maximise learning and cover challenges that the participants bring.

All participants are provided with access to a private online learning environment providing: event links, an electronic workbook, supporting material, recommended reading lists, and online chat. Workshops are followed with weekly 'office hours' via the chat function and an online Q&A session around 4 weeks after the final event. Fees are from £1800 + VAT (No expenses) depending on the number of participants. Get in touch below to discuss the course in more detail. 

Online Training Course

This material is currently being developed as a self-paced on-line course accessed using an app on a mobile device or via a web-page. Click below to register your interest and I'll let you know when it is ready.

What others are saying about our training:

Really useful workshop.

I came along for advice on better prioritisation of work and how to avoid distractions and I feel I've learnt some good practical tips to put into practise straight away and share with others.

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Witheld
Police Officer

Really enjoyable day.

Very useful, I feel more confident un myself to be able to make some changes.

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Witheld
Police staff

Brilliant trainer

Fantastic session that helps you both in work and home. Focusses you on what is important. Brilliant trainer, thank you

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Witheld on request.

Light hearted, fun and open

Very enlightening and informative. Presented in a light hearted, fun and open format. Encouraged interaction with all. Really enjoyable session!

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Witheld on request

Frequently Asked Questions

Can you help my team?

Yes. Good for you for caring enough to ask. Email me with the title “Team” and I’ll get in touch with ideas. That could range from short webinars spread over a few weeks to an all-day course.

What would training cost?

1:1 coaching starts at £150 for 90 minutes.

All-day courses at £1800.

Webinars start from £450 depending on duration and numbers. All prices excl VAT.

What if I want more personalised help?

Reply to one of my messages and put “Help” in the title, and we'll arrange to talk. Solutions could range from 1:1 coaching to a webinar, course or just a copy of The Resilience Toolkit. Get in touch today.

What format training do you offer?

I provide training in the most useful format for you. That could be face-to-face or virtual. When virtual, I've found it best to split content across 2 or 3 sessions, as 6 hours on-line isnt the best for really learning anything! You also learn more when the sessions are spread out.

Process

After an initial discussion about your specific requirements, I will create a short outline of a proposed course or programme, including costs. When you agree to proceed on this basis, we will set a date/time and location for the workshop(s) and I will generate a formal quote to enable you to provide a purchase order number. Email confirmation of the booking will be taken as binding. Terms and Conditions are available on request - including cancellation terms.

What tools do you use?

With the 2020 lockdown due to COVID-19, I had to migrate quickly from front-of-room training to completely online delivery. One of the first things was a way to make it really interactive. I adopted ‘Poll Everywhere’ for live polling, 'Mural' for live white boarding, and 'GiraffePad' as my online learning environment.

© 2021, Making Teams Work

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