Project management

Managing projects with ease

All projects inherently include change, but many organisations fail to consider or lead that change adequately. 

This module aims to provide participants with a simple, memorable model for running projects and leading the accompanying change programmes. The project management model can be seen as an umbrella view of the ‘industry standard’ methodologies such as Prince2 or APMP etc. It has been delivered to finance staff from many NHS organisations since 2015.

1: The SAMI project management model

This session will introduce a simple model that encompasses the core elements of the so-called standard approaches. Rather than defining detailed steps and language to be used, this model gets to the heart of what all projects consist of: Setting the project up, taking action in line with that, Monitoring what happens and how tasks progress and issues arise, keeping stakeholders informed, and repeating the Act/Monitor/Inform phases until completion. The importance of the flow between each phase and benefits and challenges of taking a cyclical (Agile) approach will also be covered.

2: The Setup Phase

This module will see participants considering all the elements of project setup, including the ‘Why” and its importance to drive stakeholder engagement. 

Participants will explore the Setup phase of the SAMI model, core deliverables and thinking, and be Introduced to the PM workbench (excel tool). They will identify all the elements that need to be in a project brief and (in small groups) create one for a given case-study. 

3: The Act Phase

This session will continue to use the case study and setup material created to conduct the Act phase of the project.  We will explore the Act phase and use it to refine the project brief, as well as use the PM workbench. The case study will progress through several steps, each of which will provide a challenge and additional learning opportunity. In addition, we will touch on what prevents people from acting and how to overcome those challenges.

4: The Monitor phase

This session will use the case study to conduct a monitor phase. We will explore techniques for simple, yet effective monitoring.

Training that teaches you and your team techniques that are:

  • Simple: No blinding with science or theory here -just straightforward stuff that works, 
  • Memorable: With acronyms that make sense, things become easier to remember,
  • Useable: The aim is that you can implement what you learn within a day of learning it. 

Why me?

Jonathan is renowned for building the resilience and performance of teams & their leaders, facilitating learning through interactive & engaging workshops tailored in-the-moment to best serve the objectives of participants. He has run Making Teams Work since 2010 delivering training, coaching, and facilitation building on experiences from corporate life that included 14 years at Hewlett Packard leading a virtual team spread across the globe. 

He now specialises in working with critical and blue-light services, and has worked with a variety of organisations in the public and private sectors including: 19 of the UK's police forces, The College of Policing, Intel, EasyJet, EE, O2, Lloyds Banking Group, Standard Life and the University of Bristol where he’s a visiting fellow, facilitator and lecturer. His first (serious) book: "The Resilience Toolkit: Powerful ways to thrive in blue-light services" was published in February 2019 and has sold over 1000 copies.

Training packages

Face-to-Face Workshop

This course is available as a 1 day face-to-face workshop for up to 16 participants. While every workshop is tailored to your specific requirements, we include content, techniques, and exercises designed to maximise learning and cover challenges that the participants bring on the day.

All participants are provided with a dedicated workbook and given access to a private online learning environment providing: supporting material, recommended reading lists, and on-line chat.

Workshops are followed with weekly 'office hours' via the chat function and an on-line Q&A session around 4 weeks after the face-to-face event. Fees are from £1800 - £2400 + VAT & expenses.

Get in touch below to discuss the course in more detail.

Online Webinar

This course is available as 4 60-minute online sessions for 25 to 50 participants, spaced at least 1 week apart.

We use online tools such as Poll Everywhere and Mural to include content, techniques, and exercises which are designed to maximise learning and cover challenges that the participants bring.

All participants are provided with access to a private online learning environment providing: event links, an electronic workbook, supporting material, recommended reading lists, and online chat. Workshops are followed with weekly 'office hours' via the chat function and an online Q&A session around 4 weeks after the final event. Fees are from £1800 + VAT (No expenses) depending on the number of participants.

Get in touch below to discuss in more detail. 

Online Training Course

This material is currently being developed as a self-paced on-line course accessed using an app on a mobile device or via a web-page. Click below to register your interest and I'll let you know when it is ready.

What others are saying about our training:

I had the pleasure of working with Jonathan recently whilst co facilitating a leadership development course. Jonathan is blessed with a highly creative, imaginative and energetic style. Whilst working with Jonathan I observed him use both theory and practice well when working with clients, I also observed that Jonathan has a natural coaching nature which commands strong rapport by those who work with him. I would recommend Jonathan to future clients.

Amy Shortridge
Managing Director, Almighty You

Kept the session involving very senior staff on track, and productive.

Jonathan came recommended to me and from my first contact I could see why. He took the time to listen and understand what we were trying to achieve, before making some useful suggestions, from overall vision and structure, to the finer details of the away-day, to ensure everything went smoothly. The tools and techniques Jonathan employed, together with his positive personal manner, kept the session involving very senior staff on track, and productive. I expect we will engage Jonathan again in the future and I've already recommended him to my colleagues.

Hamish McAlpine
Project Manager, University of Bristol

I would like to recommend Jonathan as a great career/professional development Coach, which is something he did a lot during his time at HP. I was in touch with him at a time I was trying to make the transition from a Marketing Program manager role into my first Sales Management position. He really helped me to analyse my situation and then figure out how to move forwards - and I did indeed make a successful transition, with his help - but he also challenged me as a good Coach should, to think more broadly and approach my situation from different perspectives, try different techniques. He has a lot of experience in this area & I hope now others outside of HP will be able to benefit more from his coaching.

Helen Wellian
Senior Management Consultant, Kinetic Consulting Ltd.

Great atmosphere created.

Eye opening, relevant and easily applied to operational policing. Really well presented and a great atmosphere created.

Name witheld on request

Frequently Asked Questions

Can you help my team?

Yes. Good for you for caring enough to ask. Email me with the title “Team” and I’ll get in touch with ideas. That could range from short webinars spread over a few weeks to an all-day course.

What would training cost?

1:1 coaching starts at £150 for 90 minutes.

All-day courses at £1800.

Webinars start from £450 depending on duration and numbers. All prices excl VAT.

What if I want more personalised help?

Reply to one of my messages and put “Help” in the title, and we'll arrange to talk. Solutions could range from 1:1 coaching to a webinar, course or just a copy of The Resilience Toolkit. Get in touch today.

What format training do you offer?

I provide training in the most useful format for you. That could be face-to-face or virtual. When virtual, I've found it best to split content across 2 or 3 sessions, as 6 hours on-line isnt the best for really learning anything! You also learn more when the sessions are spread out.


After an initial discussion about your specific requirements, I will create a short outline of a proposed course or programme, including costs. When you agree to proceed on this basis, we will set a date/time and location for the workshop(s) and I will generate a formal quote to enable you to provide a purchase order number. Email confirmation of the booking will be taken as binding. Terms and Conditions are available on request - including cancellation terms.

What tools do you use?

With the 2020 lockdown due to COVID-19, I had to migrate quickly from front-of-room training to completely online delivery. One of the first things was a way to make it really interactive. I adopted ‘Poll Everywhere’ for live polling, 'Mural' for live white boarding, and 'GiraffePad' as my online learning environment.

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